Eligible ADVANINCH products include a one-year limited warranty against defects in materials and workmanship under normal personal use.
The warranty does not cover misuse, abuse, accidents, unauthorized repair or modification, improper installation, normal wear, cosmetic da...
To request warranty service, contact support with the order number, product name, issue description, photos or video where useful, and pro...
This warranty gives you specific legal rights, and you may also have other rights that vary by location.
Coverage
Eligible ADVANINCH products include a one-year limited warranty against defects in materials and workmanship under normal personal use.
Warranty coverage begins on the delivery date or purchase date shown in the order record or proof of purchase.
Exclusions
The warranty does not cover misuse, abuse, accidents, unauthorized repair or modification, improper installation, normal wear, cosmetic damage, consumables, lost parts, or damage caused by third-party devices, adapters, power conditions, liquid, heat, or travel handling.
Compatibility issues caused by cases, adapters, operating system changes, third-party accessories, or device damage are not covered unless the product itself is defective.
Claim process
To request warranty service, contact support with the order number, product name, issue description, photos or video where useful, and proof of purchase.
We may ask for troubleshooting steps, serial or batch information, return of the product, or confirmation that the product was used according to instructions.
Remedies and shipping
Approved claims may receive repair, replacement, refund, store credit, parts, or another legally appropriate remedy.
Shipping responsibility depends on the claim, location, applicable law, and whether the product must be returned for inspection.